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When I enter my shipping address, why am I receiving an error that my address is invalid?

Last Updated: Sep 21, 2016 12:33PM EDT
Our shipping is tied directly to the carriers UPS and USPS. An invalid address error will appear if neither of the carriers is able to ship to that location. Please enter a valid United States address for the carrier to ship to.
support@sheamoisture.com
http://assets1.desk.com/
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