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Delivery

  • International Delivery

    Hi there, if/when do you plan to offer international shipping? I'm based in New Zealand and I'm curr...

    3 Agent Answers 2 Community Answers Jul 08, 2017 06:12AM EDT
  • No Confirmation Email

    I ordered a few items yesterday June 12, 2017 and I haven't received any kind of confirmation email. Is t...

    3 Agent Answers 2 Community Answers Jun 13, 2017 11:08PM EDT
  • Shipment Cancel

    Why has my shipment been canceled? i paid for overnight i did it around noon on a Monday. It said i would get ...

    0 Community Answers Apr 05, 2017 08:07PM EDT
  • International Shipping

    Is there any plans for international shipping in the future?

    4 Agent Answers 3 Community Answers Mar 31, 2017 03:55PM EDT
  • Order Disappeared

    I recently ordered a couple of items and there is no record of the order on my account, but I have been charge...

    2 Agent Answers 1 Community Answer Feb 02, 2017 11:53PM EST
  • My order didn't ship.

    I didn't receive a tracking number and my delivery hasn't arrived yet.

    2 Agent Answers 1 Community Answer Jan 26, 2017 09:20PM EST
  • Waiting for shipping conformation

    I placed my order and received order confirmation on the 20th January and it has now been 5 days, and I have n...

    2 Agent Answers 3 Community Answers Jan 25, 2017 10:22AM EST
  • Charged but never shipped

    My reoccurring order was placed on 1/10/17 and I received an email stating order was processed with a FedEx tr...

    2 Agent Answers 1 Community Answer Jan 24, 2017 09:40PM EST
  • APO/FPO AP

    Do you ship to FPO and APO addresses?

    1 Agent Answer 0 Community Answers Jan 19, 2017 01:19AM EST
  • Any hope for Australia?

    Is there ANY hope for Australia to be able to receive your products?! I am so desperate to give Shea Moisture ...

    1 Agent Answer 0 Community Answers Jan 08, 2017 09:57AM EST
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