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High porosity line left my hair dry?

Crystal Oct 13, 2016 01:49AM EDT

I am wondering if I selected the wrong product line. I did the questionnaire and it said that I was high porosity but I also had answers that would have fallen under low porosity. So I used the High porosity line 2 days ago with the exception of the cowash. I noticed the shampoo did some mild matting, the conditioner fixed most of it but I had a hard time detangling and combing with the conditioner. While my hair was wet I sprayed the elixir on and then when doing my twist outs I used the gel. The next day my hair felt really clean but there was no moisture. I unraveled my twists and hair instantly poofed out into a frizz, barely any of my strands of hair clumped together to make some curls. Later in the evening I gave up and applied my homemade cream and my hair started to clump together with defined curls.

Is that how my hair is supposed to be, or is that the definition of frizzy hair?
Because of how my hair reacted does it mean I need to choose the low porosity line instead?
Is there a chance I can get a sample of the low porosity so I can see if thats the right line for me?


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Nick Oct 13, 2016 02:27PM EDT Sundial Brands Agent

Hi Crystal,
Thank you for contacting SheaMoisture. Results may differ from person to person due to varying hair types. Our products will provide a light hold when styling so depending on your hair, you may need a little bit of a stronger hold to style. We recommend our Coconut & Hibiscus Curling Gel Souffle for a medium hold to define curls: If you are still losing moisture in your hair, you may want to add an oil of your preference, such as coconut oil, to create your very own cocktail. This will allow you to receive the vitamins and nutrients from the products while sealing in moisture with the oil for longer hydration.
Currently samples are provided through events and promotions. Samples are predetermined and are unable to be switched out for other products. To participate in our recent sampling program, please visit our website, A pop up will launch when you first enter the website. Follow the instructions to receive your free sample. If you do not receive a pop up, please clear your internet browser cache or update your browser to allow pop ups from Though we do not have the Low Porosity line available at this time to sample, we recommend trying the Raw Shea Butter line which is protein free. For announcements on upcoming promotions, please follow us on Facebook, Twitter, or Instagram, or sign up for our Newsletter.
Thank you again for reaching out to us and for showing SheaLove! We appreciate it!

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