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Reformulating (Baby Lotion)

Amber R Mar 01, 2017 07:00PM EST

Would it be too much to ask if you guys don't change the products so much?? I am one of the few people in the world who actually keep past products just to make sure how much you change. Of course, it's understandable when you have cheaper products out there that requires less work and is more cost efficient, and yadda yadda, but I would like to keep using your products in the future, they're great! However, as I've seen before with other "natural product lines," compromises are made and customers are lost, because they're not as healthy as they need to be. Reformulating your products is great when something isn't working, but like the old folks say, if it isn't broken, don't fix it. So please, for the sake of the trying-to-be-as-natural-as-possible people out there, don't change so much!! The world is toxic out there, don't let us down!

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Nick Mar 08, 2017 02:16PM EST Sundial Brands Agent

Hi Amber,
Thank you for contacting SheaMoisture and for showing concern over products that you have found that worked well for you! Fear not as we do not have any plans on changing the formulas for our products. Our goal is to provide the cleanest and safest option for hair and skin care and do not have any plans for using subpar ingredients.
Thank you again for reaching out to us and for being part of the SheaFamily! We appreciate it!
Best regards,

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