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Delivery date and carrier

Rachel Apr 20, 2017 09:08AM EDT

Why was their a UPS tracking slip but Fed Ex delivered it? Who is your shipping carrier? And why won't they deliver on Mondays?

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Nick Apr 24, 2017 02:57PM EDT Sundial Brands Agent

Hi Rachel,
Thank you for contacting SheaMoisture. Please provide us information about your order so we can check on this for you. You can send that information to If it was this past Monday, several carriers do not deliver on holidays. We ship through FedEx but we are able to ship to USPS and UPS depending on the option chosen.
Thank you again for reaching out to us and for being part of the SheaFamily, we appreciate it!

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Carlos Cruz Jun 15, 2017 07:57PM EDT
just w0dering when my order will arrive, order placed on 06/05/17 it is now the 06/14/17 looks like payment was received, order no. 000115869. thanks for your attention to this inquiry.

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