Support Center

Contact Us

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Raw Shea butter soap with Frankencense and myrrh

Maria Williams May 07, 2017 08:21PM EDT

I just purchase several bars of the Raw Shea butter soap with Frankincense and myrrh. Why is it greenish in color?

Up 0 rated Down
Nick May 10, 2017 10:30AM EDT Sundial Brands Agent

Hi Maria,
Thank you for contacting SheaMoisture. Our products are formulated with natural and certified organic ingredients. Due to the nature of the ingredients, our products will vary in color, scent and texture. This is due to when the ingredients are harvested. The Shea Nut may come as dark brown, light brown, beige, yellow, and even green depending on when it is harvested but all these colors are normal. If you like, please email us a picture of the product to support@sheamoisture.com so our QA team can inspect the product.
Thank you again for reaching out to us! If you have any other questions, please let us know.
Best regards,

Post Your Public Answer

Your Name (required)
Your Email Address (required)
Answer (required)
support@sheamoisture.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete