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pump release

William Dean Sep 02, 2017 08:53PM EDT

How does the pump release so that it can work as a pump? Do you just pull it up or do you unscrew it?

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Nick Sep 12, 2017 04:33PM EDT Sundial Brands Agent

Hi William,
Thank you for contacting SheaMoisture. To loosen the pump, you need to turn the pump counter clockwise. This unlocks the mechanism, allowing the pump to work.
Thank you again for reaching out to us and for being part of the SheaFamily!

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