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Style Milk

Patricia Cob Mar 05, 2018 03:36PM EST

Dear Shea Moisture team,

I'm writing you regarding a product that I've been using for a a long time , the Shea Moisture Coconut & Hibiscus Curl & Style Milk 8oz.
I moved to Ireland 2 years ago and this product really saved my life/hair. Is amazing how it works but I found a really annoying problem.
Due to the texture so thick,is very complicated to take it out from the bottle, and is even worse when there is less that half of the cream inside.
I have tried also to put another lid, like the ones used in conditioner products of the same line Shea Moisture, the same problem.
I would recommend to change the bottle/lid or the way to obtain the product because it makes very complicated to used it, and I have to leave a lot of product at the end, when I'm finishing it, because is impossible to take it out.
Thanks a lot for your time


Up 0 rated Down
Nick Mar 06, 2018 02:26PM EST Sundial Brands Agent

Hi Patricia,
Thank you for contacting SheaMoisture. We are sorry to hear of your experience. We have not received much feedback regarding the thickness of the Coconut & Hibiscus Curl & Style Milk so our team will look into this further. We recommend warming the product under warm water to help soften the cream, allowing it to dispense more easily.
Thank you again for reaching out to us and for providing your feedback, we appreciate it!

Up 0 rated Down
Amber Renegar Jul 10, 2018 11:21AM EDT
I have had the same problem. So I store it upside down in a paper cup. That worked well until...
It appears this formula has changed. It is much thicker and kinda greasy. AND the label no longer says "anti-frizz"!
Now I can't get it out even when full. And it appears to be making my hair more frizzy.

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