The bottle of Extra Dry Skin Body Lotion has a twist top with your typical "open" one direction and "stop" the other direction, but no matter which way we turn it and for how long, it will not pop up. Help!
Thank you for contacting SheaMoisture. We are sorry to hear of your experience. Please email us at firstname.lastname@example.org and provide your address, we will send a replacement pump for you.