Support Center

Contact Us

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

discontinuation of bar soap product.

Ed Mack Apr 01, 2018 12:33PM EDT

Recently realized that the shea moisture sea kelp and pearl protein shea butter soap has been eliminated from your product line. What a disappointment. Our family fell in love with the product after the first use just over a year ago. It is so difficult to find quality bar soap these days.
Is there a chance this product will return in the future?

Up 0 rated Down
Nick Apr 05, 2018 11:13AM EDT Sundial Brands Agent

Hi Ed,
Thank you for contacting SheaMoisture. We are sorry to discontinue a line you liked. Due to this collection not selling as well as our other collections, we moved forward to no longer produce it. Currently there are no plans on returning to this formula but if we receive more feedback, it may come back. Please visit our website to find other soaps that you may like as an alternative: https://www.sheamoisture.com/products/bath-body/bar-soap.html.
Thank you again for reaching out to us! If you have any other questions, please let us know.
Best regards,

Post Your Public Answer

Your Name (required)
Your Email Address (required)
Answer (required)
support@sheamoisture.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete