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order problem error answer

Ndela Apr 10, 2018 05:25AM EDT

Thank you for your answer I have selected products that I want to buy but I can not finalize my order the site answers Error every time
what can i do to finalize my order?

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Nick Apr 11, 2018 11:04AM EDT Sundial Brands Agent

Hi Ndela,
Thank you for contacting SheaMoisture. We are sorry to hear of your experience. Please send a screenshot of the error message to support@sheamoisture.com and our team will be able to assist you further.
Thank you again for reaching out to us, we appreciate it!
Best regards,

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Suzanne Jul 23, 2018 09:56AM EDT
When will you have back in stock 100% coconut lip butter? OR - where else could I purchase some online?
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Nick Jul 23, 2018 09:58AM EDT Sundial Brands Agent

Hi Suzanne,
Thank you for contacting SheaMoisture. Currently we do not have a 100% Virgin Coconut Oil Lip Butter out but it is something we are looking into. Please let us know the full name of the product you are referencing or the UPC if you have that barcode number, and we will be able to assist you further. If you also have an image of the product, please send it to support@sheamoisture.com and our team will look into it.
Best regards,

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