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Expiration Date of Product?

Tanya Sep 02, 2018 04:04AM EDT

Hello,

Tonight (9/1/2018) I purchased the SM High Porosity Moisture Seal Co-Wash from Target. It had a coupon attached to it to save $2.00 on the product. In fact all of the Co-Washes did. But when I got to the check out line, she told me that the coupon attached to it had expired 2 years ago in 2016. If the coupon expired in 2016, than the product must have been made prior to that date. Given that it is 2018 how do I determine when this product expires, or expired. The lot number is 63269. There was no expiration date printed on the bottle. But I'd still like to know when this lot was bottled.

Thanks
Tanya

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Nick Sep 06, 2018 11:29AM EDT Sundial Brands Agent

Hi Tanya,
Thank you for contacting SheaMoisture. We are sorry to hear that the coupon you had on the product expired. This batch, 63269, was created September 2016 and the coupon was for a limited time. The product itself is still good as our products don’t have an exact date on when they may lose their efficacy. We recommend using the product within 12 months from when you first open and use the product. Currently we do not have any coupons available but follow us on Facebook, Twitter, Instagram, or sign up for our newsletter at www.sheamoisture.com for announcements on upcoming promotions and sales.
Thank you again for reaching out to us and for being part of the SheaFamily! We appreciate it!
Best regards,

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