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Raw Shea Butter body lotion

Andrea Apr 10, 2019 09:57AM EDT

Love your Raw Shea Butter Body Lotion!!!! ***Please consider a JAR version of this wonderful product. It is so thick, I really don't consider it lotion, it is a delightful thick cream! It smells so good!!!!!!! I have to turn the bottle upside down to get it out. Please please please make a jarred version. I am a customer for life!
Thank you!

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Nick Apr 12, 2019 10:35AM EDT Sundial Brands Agent

Hi Andrea,
Thank you for contacting SheaMoisture and for being part of the SheaFamily! We are sorry to hear of your experience. Our Product Development Team has heard your concerns and are right now looking for other packaging options to help make the lotions easier to access and are hoping to roll out the updated packaging as soon as possible. We apologize for any inconvenience and appreciate you taking your time to write to us and for providing your feedback. Please follow us on Facebook, Twitter or Instagram for any announcements on our product updates as well as for promotions and giveaways.
Thank you again for reaching out to us and for showing SheaLove! We appreciate it!
Best regards,

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Joan Edelmann Apr 25, 2019 10:22AM EDT
Hi!... just left message on your voice mail. My ? is want to know on your website where is

RAW SHEA AND ARGAN OIL WASH AND SHAMPOO
with FRANKINCENSE & MYRRH...IT HAS A BABY LABLE

this is the one I would like....I see that Amazon has it and there are a couple of bad reviews as to it it is not the same product customers had bought before...something about watered down and not a good scent don't want to buy it from there site. I usually buy from Vitacost but they only had the bar soap so I bought that in the meantime but would love to get the liquid.
Thxs for reply, Joan Edelmann
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Nick Apr 25, 2019 10:38AM EDT Sundial Brands Agent

Hi Joan,
Thank you for contacting SheaMoisture. Here is a link to the Raw Shea Chamomile & Argan Oil Baby Wash & Shampoo: https://www.sheamoisture.com/raw-shea-chamomile-argan-oil-wash-shampoo.html. Our products are formulated with high quality natural and naturally derived ingredients. When formulating products with natural materials, the color, texture and scent will vary from batch to batch. Ingredients will vary in characteristics depending on the season they are harvested, but the moisture and vitamins they provide to hair and skin remain.
Thank you again for reaching out to us! If you have any other questions, please let us know.
Best regards,

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